Not your typical self help or business strategy book at all. This was a short (78 pages in print) book that broke different strategies down by the alphabet.
ABC – Always Be Committed
DEF – Don’t Ever Forget
GHI – Getting Highly Inspired
JKL – Just Keep Looking
MNO – Make Notes and Observations
PQR – Pursue Quantitative Results
STU – Start Teaching and Understanding
VWX – Value with X-factor
YZ – Yellow Zebra
This is a a quick and easy read, yet has many salient points and reminders. I do recommend this book if you are looking for a short book that will remind you of many things you already know in the CRM world. Four out of five stars.